Below follows the Refunds Policy as specified in our Terms and Conditions:
If at any time the practitioner you are working with believes that different support methods or treatments are more appropriate for your situation, we reserve the right to cancel your services and refer you to an appropriate licensed therapist or medical professional. Under such circumstances, all pre-paid and unused payments for services by this specific practitioner will be refunded.
We do not provide any refunds in other circumstances.
In a case where you should experience problems receiving a service after purchasing access to this service, we’ll assist you through email communication or via the Inquiry function on the site. However, we cannot prevent or guarantee the necessary functionality of your internet connection which is a basic requirement to participate with the Space of Grace practitioners and the fulfillment of the services offered on the Space of Grace website.