Terms and Conditions

This document outlines the terms and conditions for use of and participation in Space of Grace. Space of Grace is an online holistic wellness center at https://spaceofgrace.net, run by Space of Grace Inc. from Corregimiento de Bajo Boquete, Distrito Boquete, Provincia Chiriqui, Panama (henceforth the “Site”, “we”, “us”, “our”). We are committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

Use of Site

The use of these contents is not permitted in those places where the law does not allow this disclaimer to take full effect.

Description of Services

Space of Grace is an online holistic wellness center. Services offered on the site are alternative and complementary wellness services provided by independent professional practitioners through the site.

Definition of Practitioner

A ‘practitioner’ or ‘Space of Grace practitioner’ is a person individual who has extensive knowledge and training in relation to one or several alternative and holistic service modalities and who offers their services on the Space of Grace site. Every Space of Grace practitioner is an independent practitioner that clients enter in agreement with when purchasing their services through the Space of Grace site. As such, Space of Grace does not take responsibility for the conduct of the practitioners, nor their services or the quality of their services. Service delivery is entirely the responsibility of the practitioners.

Definition of Client

A client is a private person who has purchased the services from a practitioner on the Space of Grace site and as such is entitled to the service purchased. Note that access to certain services is restricted and only granted after an initial assessment by practitioners is conducted, to ensure that a client and practitioner are well-suited to work together and that the modality that is sought after would indeed benefit an individual as best as possible. If such an initial assessment is required to take place, it is free of charge.

Please note that Space of Grace reserves itself the right to refuse registration and/or exclude individuals from participation in particular Space of Grace services at its own discretion, as assessed according to the principle of what is best for all involved. In such cases any service agreement is immediately terminated with no refunds for services that have already been performed and delivered to the client.

Age restrictions

Registration on the and use of the Space of Grace website is restricted to individuals over 18 years of age, emancipated minors, or those who possess legal parental or guardian consent, and are fully able and competent to enter into the Space of Grace Terms and Conditions. If you do not meet these age restriction you must not use this website.

Our Rights

We reserve the right to:

  1. modify or withdraw, temporarily or permanently, the Website (or any part of) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or 
  2. change these Conditions from time to time, and your continued use of the Website (or any part of) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website. 
  3. The Website is subject to change from time to time. We will use our reasonable endeavors to maintain the Website. You will not be eligible for any compensation because you cannot use any part of the Website or because of a failure, suspension or withdrawal of all or part of the Website due to circumstances beyond our control.

Products

All the products on Space of Grace provide access to services provided by independent practitioners through online communication channels. The product or products that you purchase from Space of Grace are strictly for your personal use.

When you click to make a purchase with us legal obligations arise and your right to refund of money charged to your credit card or paid in any other way agreed by us, are limited by our terms & conditions. You must not make any purchase through this site unless you understand and agree to all our terms and conditions. Once payment is made for the purchase, it is deemed that you have read and understood the terms and conditions for such purchase. If you have any queries please contact us before making any purchase for any service through this website.

Delivery of the Service

Services purchased on the Space of Grace website are performed through online communication channels after the service is paid in full. Practitioners carry the responsibility to organize and deliver the service purchased on their store.

Order processing

Order processing will not begin until we receive a confirmed order and full payment.

You may only use this site to browse the content or make legitimate purchases and you shall not use this site for any other purposes, including without limitation, to make any speculative, false or fraudulent purchase. This site and the content provided in this site may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed. ‘Deep-linking’, ’embedding’ or using analogous technology is strictly prohibited. Unauthorized use of this site and/or the materials contained on this site may violate applicable copyright, trademark or other intellectual property laws or other laws.

Refunds Policy

If at any time the practitioner you are working with believes that different support methods or treatments are more appropriate for your situation, we reserve the right to cancel your services and refer you to an appropriate licensed therapist or medical professional. Under such circumstances, all pre-paid and unused payments for services by this specific practitioner will be refunded.

We do not provide any refunds in other circumstances.

In a case where you should experience problems receiving a service after purchasing access to this service, we’ll assist you through email communication or via the Inquiry function on the site. However, we cannot prevent or guarantee the necessary functionality of your internet connection which is a basic requirement to participate with the Space of Grace practitioners and the fulfillment of the services offered on the Space of Grace website.

Payment Options and Pricing

Space of Grace and its practitioners reserve the right to change pricing at any time without prior notice.

Space of Grace uses PayPal as its payment gateway. Payments can be made by utilizing your PayPal balance / PayPal wallet, or via credit card.

By agreeing to the Terms and Conditions you hereby confirm that you will not use another person’s account or credit card to pay for any purchases on Space of Grace without their written consent. Space of Grace, Inc. does not in any way condone the illegal use / theft of credit cards.

Security Policy

Monitoring

We have the right, but not the obligation, to monitor any activity and content associated with the Website. We may investigate any reported violation of these Conditions or complaints and take any action that we deem appropriate (which may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to your access and/or removing any materials from the Website).

Law

The Conditions will be exclusively governed by and construed in accordance with the laws of Panama whose Courts will have exclusive jurisdiction in any dispute, save that we have the right, at our sole discretion, to commence and pursue proceedings in alternative jurisdictions.

Warranties and Limitation of Liability

Disclaimer of Warranty

The contents of this site are provided “as is” without warranty of any kind, either expressed or implied, including but not limited to warranties of merchantability, fitness for a purpose and non-infringement.

The owner of this site, the authors of these contents and in general anybody connected to this site in any way, from now on collectively called “Providers”, assume no responsibility for errors or omissions in these contents.

The Providers further do not warrant, guarantee or make any representation regarding the safety, reliability, accuracy, correctness or completeness of these contents. The Providers shall not be liable for any direct, indirect, general, special, incidental or consequential damages (including -without limitation- data loss, lost revenues and lost profit) which may result from the inability to use or the correct or incorrect use, abuse, or misuse of these contents, even if the Providers have been informed of the possibilities of such damages. The Providers cannot assume any obligation or responsibility.

Notice is herewith provided to any and all people participating in the materials, content, information, products, services and processes in/on the Space of Grace website, that all such content is for informational purposes only and are designed and provided for the general education of the consumer. All people participating in any and all content on the website do so at their own risk and by the first instance of any participation in said content do therewith accept the terms of self-responsibility as herein described.

Nothing in the Space of Grace website is, or is intended to be, a substitute for the specialized training and professional judgment of a health care or mental health care professional. All participants are encouraged to seek the advice and guidance of their physician or other qualified health or mental health care provider before making any decision regarding the use of the services on this website for yourself or others, and by your acceptance of these terms do therewith affirm that you have done so to yours and their satisfaction that continuing will not cause you any physical or mental harm. Never disregard professional medical or mental health care advice or delay in seeking it because of something you have read or heard on the Space of Grace website or during a session with a Space of Grace practitioner, or anywhere else.

The Space of Grace website and its content are provided on an “as is” basis. Space of Grace, its employees, practitioners, contributors, authors, advisors, clients and affiliate organizations or any third parties mentioned on the Space of Grace website, to the fullest extent permitted by the law, disclaim all warranties, either express or implied, statutory or otherwise, including but not limited to the implied warranties of merchantability, non-­infringement of third parties’ rights, and fitness for any particular purpose. All above referenced parties, individually, severally and inclusively, do not provide any warranty or guarantee of any results to be obtained from participation therein.

By your proceeding forward with any use of the website and contents thereof, you expressly acknowledge and agree that neither Space of Grace nor its respective employees, practitioners, contributors, authors, advisors, clients, associates and affiliates or any third parties mentioned on the Space of Grace website, are responsible for the results of your decisions resulting from the use of the content including, but not limited to, your choosing to seek or not seek professional medical care or professional mental health care, or your choosing or not choosing specific treatment based on the content or service of this website. By your acceptance you agree to hold harmless and indemnify Space of Grace and its respective employees, practitioners, contributors, authors, advisors, clients, associates and affiliates or any third parties mentioned on the Space of Grace website against any claim of harm or injury and accept full self-responsibility for all choices, actions and decisions made in connection to your participation and use of the contents, services and interactions thereof.

Limitation of Liability

We shall not be liable to you (excluding for personal injury or death, fraud, or willful default) for any loss or damage (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, and whether in tort (including without limitation negligence, contract or otherwise) that may result in connection with the services.

Nonetheless, our liability to you shall at all times be limited to the amount paid, if any, by you for the services.

Services You Purchase. You understand that Space of Grace does not directly provide, deliver or quality control the services sold on our website. We provide the venue; the items in our marketplaces are listed, sold and provided directly by independent practitioners, so Space of Grace cannot and does not make any warranties about their quality, safety, or even their legality. Any legal claim related to a service you purchase must be brought directly against the provider of the service. You release Space of Grace from any claims related to services offered through our website, including for ineffective services, misrepresentations by practitioners, or services that caused physical injury (like product liability claims).

Content You Access. You may come across materials that you find offensive or inappropriate while using our Services. We make no representations concerning any content posted by practitioners or other users through the Services. Space of Grace is not responsible for the accuracy, copyright compliance, legality, or decency of content posted by practitioners or other users that you accessed through the Services. You release us from all liability relating to that content.

Third-Party Links. In an attempt to provide increased value to our Users, we may provide links to other websites or resources. You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentative or defamatory content) of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offense caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources. When you access these third-party services, you do so at your own risk. The third parties may require you to accept their own terms of use. Space of Grace is not a party to those agreements; they are solely between you and the third party.

Indemnification

We hope this never happens, but if Space of Grace gets sued because of something that you did, you agree to defend and indemnify us. That means you’ll defend Space of Grace (including any of our employees) and hold us harmless from any legal claim or demand (including reasonable attorney’s fees) that arises from your actions, your use (or misuse) of our Services, your breach of the Terms, or your infringement of someone else’s rights.

We reserve the right to handle our legal defense however we see fit, even if you are indemnifying us, in which case you agree to cooperate with us so we can execute our strategy.

Services

Other, Current and Past Treatments

You warrant that you do not have a history or current diagnosis of mental illness. Further, you warrant that you are not currently undergoing therapy or treatment of any kind by a medical doctor or licensed therapist, or that if you are you have gained the express written permission (by way of signed referral letter) of your therapist of medical doctor.

If you cannot make these warrants, you have an obligation (for the sake of your own well being) to inform the Space of Grace staff of any such history or current diagnosis so that Space of Grace can establish whether this is the most appropriate avenue for you. 

If at any time the practitioner you are working with believes that different support methods or treatments are more appropriate for your situation we reserve the right to cancel your services and refer you to an appropriate licensed therapist or medical professional. Under such circumstances, all pre-paid and unused payments for services will be refunded.

Confidentiality

The Space of Grace staff or practitioners will not divulge that you are purchasing services on the Space of Grace website without your express consent. You are free to discuss the Space of Grace services and your relationship with the Space of Grace practitioners with anyone at any time. This confidentiality statement is valid only insomuch as the appropriate state or federal laws allow. In the case of an Employer sponsored service arrangement, the confidentiality statement will be subject to the Employer’s own company policy. The Space of Grace services are not privileged and as such all records regarding the Space of Grace sessions can be subpoenaed.

Scheduling

Sessions are scheduled in advance by direct agreement between you and the Space of Grace practitioners you have chosen to work with.

Please consider that the Space of Grace team is an international team and differences time zones require to be taken into account. The Space of Grace practitioners will do their best to accommodate your scheduling requirements, but they retain the right to refuse a certain day or time if they are unavailable or if that day/time is unreasonable.

Your well being and personal breakthroughs are our priority; please make them yours as well. If for any reason you cannot attend a session with a Space of Grace practitioner you are fully responsible for informing him/her and arranging alternate times. A minimum of 48 hours’ notice is required otherwise the session will be deemed to be forfeit, unless practitioners specify an alternative cancellation policy on their store, in which case their policy defines the terms and conditions regarding cancellation for services purchased on their store.

Intellectual Property

All material relating to the Space of Grace website is subject to copyright and other intellectual property rights. The copyright in all such materials remains the property of their owners and may not be recorded, used or reproduced, without the written permission of the copyright owner. You agree not, at any time, to do anything that would infringe the intellectual property rights in such materials.

Notices

All notices to be given under these Terms will be by email. Any notice given by email shall be deemed served when dispatched.

Force Majeure

We shall not be liable to you or deemed to be in breach of these Terms by reason of any delay in performing or any failure to perform any of our obligations in relation to the Services, if the delay or failure was due to any cause beyond our reasonable control, including poor Internet connectivity. In such cases where forces out of our control prevent the chat session from taking place effectively (such as power outages, poor internet connectivity, etc) then rescheduling the chat to such a time and/or day that suit both the agent and Client will be permitted.

Waiver

No delay or failure by either party to exercise any of its powers, rights or remedies under these Terms will operate as a waiver of them, nor will any single or partial exercise of any such powers, rights or remedies preclude any other or further exercise of them. Any waiver to be effective must be in writing.

Entire Agreement

These Terms together with the Privacy Policy constitute the entire agreement between the parties and shall exclude of any other agreement, or understanding of any kind, whether oral or written, relating to the Services.

Governing Law and Jurisdiction

The Conditions will be exclusively governed by and construed in accordance with the laws of Panama whose Courts will have exclusive jurisdiction in any dispute, save that we have the right, at our sole discretion, to commence and pursue proceedings in alternative jurisdictions.

Updating of these Terms and Conditions

We reserve the right to change, modify, add to or remove from portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this Website. It is the User’s obligation to periodically check these Terms and Conditions at the Website for changes or updates. The User’s continued use of this Website following the posting of changes or updates will be considered notice of the User’s acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates.

Consent

I understand that all the trademarks and logos are registered to Space of Grace Inc. and hereby accept the terms and conditions. I undertake not to copy/duplicate the trademarks and designs directly or indirectly in anyway and understand the legal implications thereof. Should I be found to be in violation of this agreement I understand that I will be held liable for all legal costs incurred by Space of Grace for any civil action or any legal action deemed necessary against me.